Welcome to Maine's ASO
State of Maine Department of Health and
Human Services (DHHS) Administrative Services
Organization (ASO)
Announcements
Temporary Changes to Referral and Authorization Processes Ending November 30, 2026
10/06/26
Beginning December 1, 2026, the Department will require members to complete a Single Assessment within the past 12 months before processing referrals, prior authorization requests, and continued stay reviews for children’s medium- and high-intensity services. As previously communicated, the Department...
Continue readingEnhanced IVR Self-Service: Case Status Access During and After Business Hours
10/06/26
As part of our ongoing commitment to modernize systems and enhance service delivery, we’re excited to share an additional enhancement to our current IVR capabilities. Current IVR includes: Caller Authentication & Case Status Inquiries – Callers can verify their identity...
Continue readingMaineCare in Education: Updated Joint Individual Education Program (IEP) Guidance for School Health-Related Services
9/21/26
MaineCare in Education: Updated Joint Individual Education Program (IEP) Guidance for School Health-Related Services
Continue readingUpdated Joint Maine DOE and DHHS Guidance on IEP Documentation and MaineCare Services
8/28/26
Updated Joint Maine DOE and DHHS Guidance on IEP Documentation and MaineCare Services
Continue readingNew Acentra Health Referral Management Process for Section 65 and Section 28
7/06/26
Effective today, July 1, 2026, Acentra Health updated the referral management process to assist in streamlining information. When you have staff who have capacity to serve a child from the statewide Section 65 Home and Community Treatment (HCT) or community based Section 28 waitlist, you must submit the Acentra Service Capacity Reporting Form. Please ensure this is...
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