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Adult Services

State of Maine Department of Health and Human Services

Behavioral Health | BH Homes | Community Support | Home Supports | Hospital | Opioid Health Homes | Private Non-Medical Institutions | Targeted Case Management

Section 65 Adult Behavioral Health Services

Crisis Residential Services
Crisis Residential Services are individualized therapeutic interventions provided to a member during a psychiatric emergency to address mental health and/or co-occurring mental health and substance abuse conditions for a time-limited post-crisis period, in order to stabilize the member’s condition.
Outpatient Services
Outpatient Services are professional assessment, counseling and therapeutic medically necessary services provided to members, to improve functioning, address symptoms, relieve excess stress and promote positive orientation and growth that facilitate increased integrated and independent levels of functioning. Services may be provided in individual, family, and/or group format.
Psychological Services
Psychological Services are services provided to a member in agreement with a plan of care by an individual in private practice who meets the licensure requirement for the diagnosis and treatment of mental, psychoneurotic, or personality disorders.
Family Psycho Educational Treatment
Family Psycho Educational Treatment is a service provided to members in multi-family groups and single-family sessions. Clinical components include engagement sessions, psycho educational workshops and ongoing supportive sessions centered on solving problems that interfere with treatment and rehabilitation.
Medication Management Services
Medication Management Services are services that are directly related to the prescription, dispensing and/or monitoring of medications intended for the treatment and management of mental illness.

Behavioral Health Homes

Section 92 - Behavioral Health Homes

A Behavioral Health Homes Organization (BHHO) is a community-based mental health organization, that is licensed in the state of Maine, has been approved by MaineCare to provide Section 92 services for members (both adults and children) eligible for such services, and that satisfies the additional provider requirements and standards set forth herein.

Community Support Services

Community Support Services means a rehabilitative service that is provided in the context of a supportive relationship, pursuant to an individual support plan that promotes a person's recovery, and integration of the person into the community, and sustains the person in his or her current living situation or another living situation of his or her choice.

  • For RDS Updates: RDS Instructions
Community Integration (CI)

Community Integration (CI) Services involve biopsychological assessment of the member, evaluation of community services and natural supports needed by the member who satisfies the eligibility requirements of Section 17.02, and rapport building through assertive engagement and linking to necessary natural supports and community services while providing ongoing assessment of the efficacy of those services. Community Integration Services involve active participation by the member or guardian. The services also involve active participation by the member's family or significant other, unless their participation is not feasible or is contrary to the wishes of the member or guardian. These services are provided as indicated on the ISP. These services may not be provided in a group.

  • Adult CI CSR Submission Guidelines
  • Community Support Services Clinical Eligibility Determination Form
Community Rehabilitation Services (CRS)
Community Rehabilitation Services (CRS) support the development of the necessary skills for living in the community, and promote recovery, and community inclusion. Services include individualized combinations of the following, and are delivered by a team, with primary case management for each member assigned to one team member.
Assertive Community Treatment (ACT)

Assertive Community Treatment (ACT) provides individualized intensive integrated services that are delivered by a multi-disciplinary team of practitioners and are available twenty-four (24) hours a day, 365 days a year. ACT services are delivered primarily in the community and not in an office based setting. Assertive interventions, including street outreach, are employed by the team as appropriate. ACT teams must provide at least on average, per member, three (3) face-to-face contacts with the member per week.

  • Section 17 Adult ACT Clinical Documentation Guidelines
  • ACT Prior Authorization Submission Guidelines
  • ACT CSR Submission Guidelines
Daily Living Support (DLS)
Daily Living Support Services (DLS) are designed to assist a member to maintain the highest level of independence possible. The services provide personal supervision and therapeutic support to assist members to develop and maintain the skills of daily living. The services help members remain oriented, healthy, and safe. Without these supportive services, members likely would not be able to retain community tenure and would require crisis intervention or hospitalization. These services are provided to members in or from their homes or temporary living quarters in accordance with an individual support plan. Support methods include modeling, cueing, and coaching.
Skills Development
Skills Development Services involve face-to-face contact with the member with or without family or non-professional caregivers that restore and improve the member’s skills and abilities essential to independent living (i.e. self-care and daily life management). Services may be provided to an individual or in a group setting and are targeted to enhance access to community resources, with natural supports, increase independence to promote successful community integration. Skill enhancement is provided through structured interventions for attaining goals identified in the ISP. Progress on goals will be reviewed at least every 90 days to determine the efficacy of the services and natural supports and to formulate changes in the plan as necessary.
Day Supports
Day Supports Services formerly known as “day treatment”, focus on training designed to assist the member in the acquisition, retention, or improvement of self-help, socialization, and adaptive skills. These services take place in an agency environment.

Home Supports

Section 21 - Home and Community Based
Benefit for members with Intellectual Disabilities or Autistic Disorders

The Home and Community Based Benefit (HCB or Benefit) for members with Intellectual Disabilities or Autistic Disorders gives members eligible for this Benefit the option to live in their own home or in another home in the community thus avoiding or delaying institutional services. The Benefit is offered in a community-based setting as an alternative for members who qualify to live in an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID). The Benefit supplements, rather than replaces supportive, natural personal, family, work, and community relationships and complements.

  • For Rate Setting: Rate Setting Calculator
  • For Service Utilization: MaineCare Funded Service Grid

Hospital Services

Section 46 - Psychiatric Hospital Services
Psychiatric Hospital is a hospital that is primarily engaged in providing psychiatric services for the diagnosis, treatment and care of persons with mental illness. A psychiatric hospital must be licensed as a psychiatric hospital by the Department of Health and Human Services (DHHS).
Inpatient Psychiatric Hospital Services
Covered services include those services ordinarily provided in a psychiatric hospital for the 24-hour care and treatment of an inpatient under the supervision of a psychiatrist and in accordance with the member's plan of care.
Partial Hospitalization Services
The provider shall provide an intensive and structured service of alcohol and drug assessment, diagnosis, including co-occurring mental health and substance abuse diagnoses, and treatment services in a non-residential setting aimed at members who meet ASAM placement criteria level II.1 or level II.5. IOP may include individual, group, or family counseling as part of a comprehensive treatment plan. The provider will make provisions for the utilization of community resources to supply client services when the program is unable to deliver them. Each program shall have a written agreement with, or, shall employ, a physician and other professional personnel to assure appropriate supervision and medical review and approval of services provided.

Opioid Health Homes

Section 21 - Home and Community Based
Benefit for members with Intellectual Disabilities or Autistic Disorders

A group of providers that furnishes services based on an integrated care delivery model focused on whole-person treatment including, but not limited to, counseling, care coordination, medication-assisted treatment, peer support, and medical consultation for individuals who have been diagnosed with an opioid dependency. An OHH is a team of providers that have completed an application and been approved by the Department to provide OHH services.

  • For Service Utilization: MaineCare Funded Service Grid

Private Non-Medical Institutions

Section 97 - Private Non-Medical Institution (PNMI) Services

A Private Non-Medical Institution (PNMI) is defined as an agency or facility that is not, as a matter of regular business, a health insuring organization, hospital, nursing home, or a community health care center, that provides food, shelter, personal care, and treatment services to four or more residents in single or multiple facilities or scattered site facilities. Private Non-Medical Institution services or facilities must be licensed by the Department of Health and Human Services, or must meet comparable licensure standards and/or requirements and staffing patterns as determined by the Department specified in Section 97.01 (A-F). For agencies serving persons with intellectual disabilities in scattered site PNMIs, comparable licensure standards means those required by rule for community support services as described in Mental Health Agency Licensing Standards and Rights of Recipients of Mental Health Services, Regulations for Licensing and Certification of Alcohol and Drug Treatment Services.

  • MaineCare Funded Service Grid
Section 97 Materials and Forms
  • Medical Necessity Physician Order Form
  • Authorization to Release Information Form
  • Authorization to Release Information Form Example

Targeted Case Management

Section 13 - Targeted Case Management
Targeted Case Management is provided to identified adults or children who live in the community and intended to help each individual to lead a stable, safe and healthy community life. Case Managers conduct intake, coordinate comprehensive assessments of the individual's strengths and needs, produce an individualized support plan (ISP) to address those needs, coordinate, advocate for and develop services identified in the plan, monitor the individual's progress, and evaluate the appropriateness and effectiveness of services. The case manager works with the family to assist with the coordination and advocacy of services for the individual.
Section 13 Provider Training
  • Section 13 TCM Submission Guidelines
  • Adult TCM Training
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