Welcome to Maine's ASO
State of Maine Department of Health and
Human Services (DHHS) Administrative Services
Organization (ASO)
Announcements
Improving Customer Service Efficiency and Accuracy with Customer/Case Authentication for Behavioral Health Providers
9/09/25
Improving Customer Service Efficiency and Accuracy with Customer/Case Authentication for Behavioral Health Providers Starting September 4, 2025, Acentra Health is implementing an automated caller authentication system to enhance security and improve customer service efficiency. When contacting Acentra Health, both member...
Continue reading(EPSDT) Shell Case Guidance for Behavioral Health Providers
9/09/25
(EPSDT) Shell Case Guidance for Behavioral Health Providers This notice includes guidance from Acentra Health in partnership with the Office of MaineCare Services (OMS), on the use of shell cases in Atrezzo. A shell case may be requested for children’s...
Continue readingClarifications to Section 65 Medication Management Code Changes
5/22/25
This notice clarifies changes described in the Section 65 Medication Management Code Changes notice sent on May 16, 2025. Medication management providers with existing authorizations for H2010 HF, H2010 HF AF, H2010 AF, and H2010 HA AF may continue to...
Continue readingSection 65 Medication Management Code Changes
5/16/25
5/16/2025 Beginning May 16, 2025, mental health and substance use agencies must use the following code modifier combinations to bill for medication management: H2010 – adult services H2010 HA – children’s services Appropriately licensed substance use agencies and mental health...
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